Northern Virginia · Local & family-owned

Local IT support for
Northern Virginia
homes & businesses.

Technology should make life easier. From computer repairs and home Wi-Fi to managed IT and cybersecurity, TechMedX helps you get back to what matters.

Tell us what you need →Call 703-250-0382

20+ years of local serviceHome & business supportRemote & on-site help

How we can help

One local team.
Everyday tech, handled.

Choose the service you need, or tell us what’s going wrong. We’ll help you find the next step.

Managed IT support

Keep work moving with monitoring, maintenance, security updates, and ongoing technical support.

Explore business plans →

Computer repair

Get help with slow computers, startup problems, viruses, and hardware issues.

Request a repair →

Cybersecurity

Protect your devices and business with antivirus, endpoint protection, and network security.

See business protection →

Home IT support

Friendly help with home technology, device troubleshooting, and ongoing computer care.

Explore home plans →

Networks & Wi-Fi

Resolve dropped connections and improve wireless coverage at home or in the office.

Ask about your network →

Microsoft 365

Get help with email, setup, migration, and the Microsoft tools your business relies on.

Ask about Microsoft 365 →

Backup & recovery

Plan ahead with data backups, and get guidance when files or systems need recovery.

Explore backup services →

Custom computers

Choose a desktop or workstation built around your needs, software, and budget.

Explore custom computers →

Why TechMedX

Real people.
Practical answers.

Family-owned technology support, with clear explanations and options for your home or business.

Local & family-owned

A Northern Virginia team that takes time to understand your home or business.

Clear plan options

See what your plan includes and ask about any additional labor or service charges.

One team for your technology

Repairs, security, networks, backups, and custom computers from one company.

Help when you need it

Call to check scheduling and urgent-service availability. If it’s an emergency, we’ll confirm the rate with you before we begin.

20+ years of experience

Long-standing local service and practical advice for everyday technology.

Support that fits

Discuss one-time service or ongoing care, with the scope and terms explained.

Get to know TechMedX →

Support plans

Know what’s included.

Choose ongoing care that fits your needs. Each plan spells out exactly what’s included, so you’ll always know where you stand.

For your home

Residential support

From $9 / month

Basic computer care with virus protection, update management, and support options. Higher tiers add benefits such as backups and included support time.

Every plan spells out exactly what’s included — see the plan details for allowances, fees, and service-area terms, so you’ll never get a surprise.

Compare home plans →

For your business

Business IT support

Built around your team

Combine workstation management with the technical support your business needs. Your total depends on devices, services, and labor.

Published business plans list workstation management separately from labor blocks and additional hourly support. Ask us for a complete quote.

View business plans →

Getting started

From “it’s not working”
to a clear next step.

Step 1 illustration: tell us about your problem

01 / Tell us

Describe what’s happening

Call or send a message. Let us know what’s happening and whether you need help at home or at work.

Step 2 illustration: review your options

02 / Review

Understand your options

We’ll discuss your technology, the work involved, and suitable service options.

03 / Make a plan

Agree on the next step

Review pricing, scope, and availability before arranging support.

Step 4 illustration: get ongoing support

04 / Get support

Let’s get it sorted

Get remote or on-site help, then choose ongoing care if it’s right for you.

What clients say

Local help. Lasting relationships.

Read what our customers are saying on Google.

      
 Excellent5.0116 reviews
 5.0
 Excellent116 reviews
  Write a review 
 
 
 
   
 
 
      Posted on Google  
   
   Matthew Daniel 
 8 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Had an emergency with viruses popping up, and TechMedX was able to come in within an hour of calling and fixed the issue.
  
 
     Posted on Google  
   
   Deborah Gibbs 
 12 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service provided by Shaun and Dawn!
Previously I had used another popular computer service.  How-ever, each time the computer was serviced, the technician questioned why the prior technician did this or that, and then proceeded to  reconfigure the computer a "better" way.  Also, I was being told contrasting methods to accomplish what hadn't even been   problematic for me. After several episodes of this task while being charged, I  knew I had seek an alternative service.
I discovered TechMedx over a dozen years ago.  I could elect to leave my computer at the office or arrange a home visit.  I have opted for home visits to synch my computers, phone and printer as I acquired new technological devices and had reoccurring internet malfunction.  Some issues have been  resolved remotely which is very helpful when on travel.   TchMedx provides security and data backup services as well.
Dawn assisted me  by comparing computer capabilities and prices   when I was purchasing from a computer store.
Shaun has proven to a master technician.  He was able to figure out operating issues for my surround sound system, that the installer could not.
They are very patient while problem solving and answering my many questions.   When I hadn't retained the information, they graciously provided it again.  They have gotten to learn my needs and my technical abilities, resulting in services tailored to me.
The cost is well worth all the services received!!!
  
 
     Posted on Google  
   
   Louie 
 41 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent family company providing fast, quality service and repairs. Shawn quickly identified the issues for the printer problem and resolved it in a timely manner.  In addition, he made some other adjustments to speed up the computer.  Highly recommend.
  
 
     Posted on Google  
   
   Alan Moore 
 48 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Shawn - very professional and informative about the company's service and answering questions about my computer... Thanks!!
  
 
     Posted on Google  
   
   Debbie Grimes 
 56 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have used this small business on many occasions for a long time and I am always satisfied with their service, whether I am dealing with Shawn or Dawn. Dawn knows the right questions to ask so Shawn is ready to deal with whatever problem I present to him. Besides dealing with hardware and software issues, I had him build a computer for me a few years ago, and it's run smoothly. It was worth the little bit extra $$ to have a system customized to my needs and ready to go when installed. Today's problem involved Shawn restoring my computer after I unknowingly downloaded a file that created some huge problems for me.  As usual, he thoroughly explained everything to me in plain language.  I thoroughly recommend this company.
  
 
     Posted on Google  
   
   Anna Tilghman 
 81 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Shawn was most helpful in resolving all the items on my "computer to-do list."  I am one of those seniors who are tech-challenged and Shawn explained everything simply.  I recommend this company.
  
 
     Posted on Google  
   
   FSU81 
 112 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Only the very best.
  
 
     Posted on Google  
   
   Diann Dargusch 
 122 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I receive 5-star, top-notch service when and if I need assistance.  Highly recommend to anyone who needs help.
  
 
     Posted on Google  
   
   Chas Miller 
 155 days ago
 
 
 Trustindex verifies that the original source of the review is Google. My laptop computer had frozen, and despite advice from the internet, I could not get the computer to restart.  Sean had it up and running in less than 5 minutes, by performing a bit of computer wizardry known as a "hard restart."  He was patient, personable, knowledgeable, and thorough.  I highly recommend this technical service.
  
 
     Posted on Google  
   
   Joanne Willis 
 156 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been using the services of TechMedX for several years and I am SO GLAD I discovered them.  They respond promptly to my emails requesting service, they arrive on-time & also provide a remote service.  They take the time to explain the problem.  There has been no problem that they haven't been able to correct. Thank you Shawn for making our lives easier with your computer service!!

Close to home

Serving Northern Virginia.

Based in Burke, we help homes and businesses throughout the surrounding communities.

Outside these areas? No problem! Call to check coverage. On-site scheduling and any travel charges depend on your location.

703-250-0382

techmedx.com

Mon–Fri · 9am–5pm

Burke & surrounding Northern Virginia communities

A few common questions

Can you help remotely or visit my location?

Yes — both. Many issues we fix remotely within the hour, and when hands-on help is needed we come to your home or office anywhere in our Northern Virginia service area. We’ll recommend whichever gets you fixed fastest.

Does a monthly plan include all repairs?

Not everything — each plan spells out exactly what’s included. Anything beyond that, like hardware, remote or on-site work, or emergency service, is quoted up front, so you’ll never get a surprise bill.

Can I get same-day service?

Often, yes — call (703) 250-0382 and we’ll tell you straight away what’s possible today. If it’s an emergency, we’ll confirm the rate with you before we begin.

Do I need a plan to ask for help?

Nope, no plan needed. Call us with a one-time problem or ask about ongoing support — either way, you’re welcome here.

Let’s talk

What can we
help you with?

Tell us what’s happening, where you’re located, and the best way to reach you. We’ll follow up to discuss the next step.

Call 703-250-0382

support@techmedx.com

For urgent help, please call to check availability.
Same-day service is subject to availability; if it’s urgent, we’ll confirm any emergency rate before we begin.

Send us a message

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Local IT support forNorthern Virginiahomes & businesses.

One local team.Everyday tech, handled.