TechMedX · Your Local Burke Team
Computer Repair & IT Support in Burke
Home and business IT support plans, computer repair, and Wi-Fi help in Burke.
TechMedX is based right here on Sydenstricker Road. Shawn and Dawn lead our family-owned team, helping Burke households and small businesses with ongoing support plans, remote help, and scheduled on-site service. Get computer care from a local team you can turn to throughout the year.
Technology Help for Home & Work
What Can We Help You With?
Tell us what isn’t working and how you use your technology. We’ll discuss the service options that fit.
Home Support Plans & Computer Care
Put routine computer care on a plan: update management, protection, and technical support options for your household. Complete Protection and higher plans add backups. Compare the included support time and device coverage to find your fit.
Small-Business IT Support
Give your Burke shop, office, or home-based business ongoing help from a team based in your community. Business plans combine workstation management with labor options for computers, email, printers, and networks. We can discuss coverage around your devices and support needs.
Computer Repair & Setup
Troubleshoot slow computers, startup problems, and hardware issues on Windows PCs and Macs. We can also help set up a new computer and assess which files and applications can be transferred.
We’ll explain whether a repair, upgrade, or replacement makes sense for your situation.
Home Wi-Fi & Networks
A router in the basement may leave an upstairs bedroom or home office with a weak connection. We assess your Burke home layout, equipment placement, and existing wiring before discussing mesh Wi-Fi, access points, or wired connections.
Tell us which rooms lose signal and whether the problem affects one device or the whole network.
Home Office & Everyday Devices
Make your workspace easier to use with help setting up monitors, docks, printers, email, and conferencing equipment. Tell us which applications and devices you rely on so we can troubleshoot the connections between them.
For a work-issued device, check with your employer’s IT team about any access or installation restrictions.
Virus & Malware Help
Unexpected pop-ups, browser changes, and unusual slowdowns deserve a closer look. We assess the problem, discuss cleanup options, and review protection and backup needs.
The next steps depend on the problem and the condition of the computer. Read our guide to fake Microsoft support pop-ups →
Service in Your Area
Computer Care From Your Burke Neighbors.
Our office is in the Rolling Valley Professional Center on Sydenstricker Road. We serve Burke homes and businesses, including Burke Centre, Burke Village, Lake Braddock, Rolling Valley, and neighborhoods around Burke Lake Park.
- Burke Centre
- Burke Village
- Lake Braddock
- Rolling Valley
- Burke Lake Area
Call to discuss the problem and whether remote help or an on-site visit makes sense. If you would like to bring equipment to our office, contact us first to confirm arrangements and what to bring.
Before We Schedule
Tell us: what device needs help, what changed, your location, and whether you can connect to the internet.
Remote or on-site: some software issues can be addressed remotely. Hardware work and hands-on setup may need a visit.
Availability & costs: call to confirm scheduling, service scope, and any applicable trip fee or plan benefit for your address.
Find our office at 6503 Sydenstricker Rd, Suite B, Burke, VA 22015, in the Rolling Valley Professional Center. Our hours are Monday–Friday, 9am–5pm.
A Few Common Questions
Planning Your Service.
Can you help remotely?
Some software, email, and configuration problems can be handled remotely when the computer starts and has an internet connection. Tell us what’s happening so we can discuss whether remote support is suitable.
How soon can you visit Burke?
Availability depends on our schedule and the work involved. Call 703-250-0382 to check openings. If your issue is urgent, tell us when you call so we can discuss the available options.
Where is your Burke office?
We are at 6503 Sydenstricker Rd, Suite B, Burke, VA 22015, in the Rolling Valley Professional Center. Call 703-250-0382 before bringing equipment so we can confirm the service arrangements.
Can a support plan cover several computers in my household?
Yes. Complete Family covers up to 3 devices, and Virtually Unlimited covers up to 5. Compare the current plan benefits and included support time, or call our Burke team to discuss the devices you need covered.
Do I need a support plan?
No. You can contact us for a one-time problem or compare ongoing home and business plans. We’ll discuss the scope and charges for the help you need.
What are your hours?
Monday–Friday, 9am–5pm. Call 703-250-0382 or email support@techmedx.com to discuss service.
Let’s Talk
Need Technology Help in Burke?
Tell us what’s happening and where you’re located. We’ll help you work out the next step.
