TechMedX · Serving Reston From Burke
Computer Repair & IT Support in Reston
Home and business IT support plans, computer repair, and Wi-Fi help in Reston.
TechMedX serves Reston homes and small businesses from our office in Burke. Compare ongoing support plans or contact us for a one-time issue. We offer remote troubleshooting and scheduled on-site visits, with clear explanations and practical options.
Technology Help for Home & Work
What Can We Help You With?
Tell us what isn’t working and how you use your technology. We’ll discuss the service options that fit.
Home Support Plans & Computer Care
Keep your home computers protected and up to date with ongoing support plans. Compare options for update management, security, and technical support, with backups included in Complete Protection and higher plans.
Small-Business IT Support
Support for workstations, email, printers, and networks at Reston offices and home-based businesses. Discuss one-time help or ongoing workstation management and support.
Computer Repair & Setup
Troubleshoot slow computers, startup problems, and hardware issues on Windows PCs and Macs. We can also help set up a new computer and assess which files and applications can be transferred.
We’ll explain whether a repair, upgrade, or replacement makes sense for your situation.
Home Wi-Fi & Networks
Reston’s townhouses, condos, and multi-level homes can present different coverage challenges. We assess your layout, router placement, and interference before recommending changes or additional equipment.
Tell us which rooms lose signal and whether the problem affects one device or the whole network.
Home Office & Everyday Devices
Get help with monitors, docking stations, printers, email, and conferencing equipment. We can troubleshoot an existing workspace or help set up a new one.
For a work-issued device, check with your employer’s IT team about any access or installation restrictions.
Virus & Malware Help
Unexpected pop-ups, browser changes, and unusual slowdowns deserve a closer look. We assess the problem, discuss cleanup options, and review protection and backup needs.
The next steps depend on the problem and the condition of the computer. Read our guide to fake Microsoft support pop-ups →
Service in Your Area
Reston Service, With a Burke-Based Team.
We serve Reston, including the communities around Reston Town Center, Lake Anne, North Point, South Lakes, and the Toll Road corridor.
- Reston Town Center
- Lake Anne
- North Point
- South Lakes
For an on-site visit, let us know about building access, parking, or any restrictions on equipment installation when you book.
Before We Schedule
Tell us: what device needs help, what changed, your location, and whether you can connect to the internet.
Remote or on-site: some software issues can be addressed remotely. Hardware work and hands-on setup may need a visit.
Availability & costs: call to confirm scheduling, service scope, and any applicable trip fee or plan benefit for your address.
Our office is at 6503 Sydenstricker Rd, Suite B, Burke, VA 22015. We do not have a separate Reston office.
Recent Support for Reston Customers
Examples of Work We’ve Done.
These anonymized examples show how TechMedX has helped Reston customers with different technology needs.
Replacing a Swollen Laptop Battery
TechMedX removed a swollen laptop battery, installed a replacement and tested that the computer powered on and charged.
Restoring Router Settings
TechMedX obtained a replacement router, restored its configuration from a backup and checked the connected computers.
Getting Microsoft Office Working
A customer was seeing a subscription prompt when opening Office applications. TechMedX worked remotely to install a new version of Office and checked that it worked.
Helping With a Suspicious Browser Warning
TechMedX discussed a concerning browser message with a customer, walked them through restarting the computer and explained how to avoid reopening the unwanted page.
Need help with your technology? Tell us what’s happening and we’ll discuss the next step.
A Few Common Questions
Planning Your Service.
Can you help remotely?
Some software, email, and configuration problems can be handled remotely when the computer starts and has an internet connection. Tell us what’s happening so we can discuss whether remote support is suitable.
How soon can you visit Reston?
Availability depends on our schedule and the work involved. Call 703-250-0382 to check openings. If your issue is urgent, tell us when you call so we can discuss the available options.
Can you improve Wi-Fi in a townhouse or condo?
We can assess coverage, interference, and equipment placement. Recommendations depend on your layout and any building or wiring restrictions. Have your router model and a description of the affected rooms handy.
Will all my programs transfer to a new computer?
That depends on the software, licenses, operating systems, and condition of the old computer. Tell us which applications matter most so we can discuss transfer, reinstallation, and reactivation before starting.
Do I need a support plan?
No. You can contact us for a one-time problem or compare ongoing home and business plans. We’ll discuss the scope and charges for the help you need.
What are your hours?
Monday–Friday, 9am–5pm. Call 703-250-0382 or email support@techmedx.com to discuss service.
Let’s Talk
Need Technology Help in Reston?
Tell us what’s happening and where you’re located. We’ll help you work out the next step.
