TechMedX Support Plans
Nobody wants to spend the evening fighting updates, pop-ups, or a sluggish computer. Our support plans handle the upkeep for you — updates, protection, and friendly help whenever you need it — at prices built for households. Pick the plan that fits, and we’ll take it from there.
Choose your plan
Basic
$9/month
- No trip fee ($25 value)*
- Virus protection
- Quick questions at no cost
- Remote technical support
- Update management
Complete Protection
$27/month
Everything in Basic, plus:
- Internet security
- Malware protection
- Image & data backup
- 1 support hour per year ($135 value)
- Priority scheduling
- 10% off our hourly rate
- Free loaner computer**
Complete Family
$57/month
Everything in Complete Protection, plus:
- Covers up to 3 devices
Virtually Unlimited
$99/month
Everything in Complete Family, plus:
- 1 hour of tech support every month
- Extended travel area at no charge***
- Up to 5 devices
The fine print, in plain English
These plans keep your computer updated and take the chore of managing updates off your plate. They can’t promise problems will never happen — but when something does come up, we’ll already know your system and can get you fixed up fast.
- * Discounted $25 trip fee covers our primary service area.
- ** Free loaner computer for off-site services, up to 3 days per year.
- *** No trip fees in our extended service area — just ask which areas are included.
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